Dwyer privacy policy for instrumentation inquiries.

Information you provide

When you submit a form, Dwyer may receive your name, company, email address, phone number, country, instrument type and application notes. Those notes may include process media, range, output signal, approval region, certificate expectation and installation context. Please do not submit confidential plant drawings unless a separate agreement allows that exchange.

How information is used

Submitted details are used to route the request, prepare a product shortlist, clarify a calibration document, support a service question or connect you with an authorized distributor. Dwyer may use the information to ask follow-up questions when a request is missing data that affects safety, accuracy, traceability or regional compliance.

Sharing and retention

Information may be shared with application specialists, service teams, calibration contacts or distributors when needed to answer the request. Records may be retained for reasonable business purposes such as quote history, technical support continuity and audit of submitted consent. The retention period may vary based on local law and commercial need.

Security expectations

Dwyer treats inquiry details as business information used for technical response and quote routing. Visitors should still avoid sending passwords, unrelated personal data or plant documents that require a controlled exchange channel.

Your choices

You may request correction or deletion of contact information when retention is no longer required. You may also choose not to submit optional fields, although missing process details can slow the response. The form includes consent to this policy because Dwyer needs permission to process the details you provide.